Terms of Use

Terms of Use

Terms of Use

Last updated: October 15, 2026

1. Parties and Acceptance

These Terms of Use (“Terms”) constitute an agreement between Vibseen Medikal Teknoloji Ticaret A.Ş. (Hamidiye Mah. Anadolu Cad. No: 40/1 Kağıthane, Istanbul; “Vibseen,” “we,” or “us”) and the individual (“you”) accessing or using the Vibseen mobile application (iOS and Android), the vibseen.com website, and related services (collectively, the “Platform”).

By registering, logging in, or otherwise using the Platform, you acknowledge that you have read and agree to these Terms, the Privacy Policy, and the Information Notice. If you do not agree, please refrain from using the Platform.

Definitions:

  • User: Any individual who seeks health information, watches videos, and connects with healthcare professionals on the Platform.

  • Healthcare Professional: A physician or other licensed healthcare provider who publishes content on the Platform after completing identity and credential verification.

  • Content: Videos, subtitles, summaries, playlists, profile details, messages, comments, and all other materials published on the Platform.

2. Service Overview and Medical Disclaimer

Vibseen is a trusted healthcare video platform dedicated to connecting you with medical content published exclusively by verified healthcare professionals.

Vibseen is not a healthcare provider. Please read the following carefully:

  • The content on the platform is for general informational purposes only and does not constitute medical advice, diagnosis, treatment, or a prescription.

  • Vibseen does not provide remote healthcare services (telehealth), clinical examinations, consultations, or a doctor-patient relationship. Messaging a healthcare professional through the platform does not establish a doctor-patient relationship.

  • Always make decisions regarding your health in consultation with your attending physician or an appropriate healthcare provider. Never delay, alter, or discontinue your physician’s recommendations based on information found on the platform.

  • Do not use the platform in a medical emergency; immediately call emergency services (112 or 911) or visit the nearest emergency department.

  • Published content reflects the professional opinions of the individual Healthcare Professionals; Vibseen does not warrant the medical accuracy of any content (see Section 8).

Vibseen reserves the right to modify, enhance, or discontinue any aspect, feature, or interface of the service at any time.

3. Account Creation and Membership Terms

  • To use the platform, you must be at least 18 years of age and legally capable of entering into binding contracts. Individuals under the age of 18 are prohibited from creating an account; any accounts identified as belonging to minors will be terminated.

  • The information provided during registration (first name, last name, email address, phone number) must be accurate and up to date. Your email address will be verified via a confirmation code sent to your inbox.

  • Each user is permitted only one account. Your account is personal, non-transferable, and may not be used on behalf of anyone else.

  • You are responsible for maintaining the confidentiality of your password and for all activities conducted through your account. If you suspect any unauthorized access, please notify us immediately at hello@vibseen.com.

  • Vibseen reserves the right to request additional verification for any information of questionable accuracy and may decline account registration for users who do not meet these criteria.

4. Special Terms for Healthcare Professionals

Publishing content on the platform requires Healthcare Professional status. Individuals who apply and are approved for this status agree to the following terms, in addition to the requirements outlined in Section 3:

Verification

  • You must provide a QR-coded graduation certificate with your application. Submitting fraudulent or third-party documents will result in permanent account termination and legal action.

  • Vibseen reserves the right to verify documents with relevant institutions and to reject applications without providing a reason.

  • You are required to notify Vibseen within 7 days if your professional license or credentials are suspended, restricted, or terminated; in such cases, your content publishing privileges will be suspended.

Content Disclaimer

  • You are solely responsible for ensuring that all content you publish is scientifically accurate, up to date, and compliant with professional standards. Content must be for informational purposes only and must not provide personalized diagnosis or treatment recommendations.

  • Content must not include any information, images, or audio that violates patient privacy. If patient imagery is used, you must obtain and retain explicit written consent.

  • Your content must comply with the Regulation on Promotional and Informational Activities in Healthcare Services and all other relevant legislation.

Advertising and Promotion Regulations

  • In accordance with healthcare regulations, physicians and healthcare institutions are prohibited from advertising. This platform is not an advertising medium; your content must not induce demand, direct patients, or claim clinical superiority.

  • Pricing details, promotional campaigns, discounts, superlative claims such as “the best / the only / guaranteed,” patient testimonials, and before-and-after imagery are strictly prohibited.

  • The promotion of specific pharmaceuticals, medical devices, or commercial brands is not permitted.

Licensing

  • You retain intellectual property ownership of the content you upload. You grant Vibseen a worldwide, royalty-free, sublicensable license to host, store, reproduce, generate subtitles and summaries for, index within search and recommendation algorithms, and display such content to promote the Platform. This license terminates once you delete your content or close your account, subject to any applicable legal data retention requirements.

  • You warrant and represent that you own the content you upload or hold all necessary permissions and authorizations, and that your content does not infringe upon the rights of any third parties.

Patient & User Communication

  • When responding to messages on the platform, do not provide individual diagnoses, issue prescriptions, or design treatment plans; please refer users to an appropriate healthcare facility for an in-person evaluation.

5. User Responsibilities and Prohibited Activities

You agree to use the platform solely for lawful, personal informational purposes. The following activities are strictly prohibited:

  • Misrepresenting yourself as a healthcare professional, creating fake accounts, or impersonating others,

  • Providing medical advice, prescribing medications or treatments, or promoting products through messages and comments,

  • Sharing defamatory, threatening, harassing, hateful, obscene, or unlawful content,

  • Disclosing personal data or health information belonging to others without authorization,

  • Downloading, copying, republishing, or commercially exploiting videos and content from the Platform,

  • Using automated tools (such as bots, scrapers, or crawlers) to access the Platform, harvest data, reverse engineer systems, or bypass security protocols,

  • Engaging in activities that slow down, disrupt, or place an unreasonable load on the Platform,

  • Using the Platform for spam, fraudulent activities, or the unauthorized promotion of third-party products and services.

In the event of a violation of these guidelines, Vibseen reserves the right to remove content, suspend or terminate accounts, and notify competent authorities when necessary. If you encounter any suspicious content or behavior, please report it through the in-app “Vibseen Support” feature or contact us directly at hello@vibseen.com.

6. Content, Intellectual Property, and AI-Generated Outputs

Proprietary Rights of Vibseen: The platform’s software, design, user interface, artificial intelligence models, algorithms, database architecture, along with the Vibseen name, logo, and trademarks, are the exclusive property of Vibseen. These assets are protected under the Turkish Law on Intellectual and Artistic Works No. 5846, Industrial Property Law No. 6769, and relevant international legislation. Users are granted only a limited, non-transferable, and revocable license to access and use the platform strictly for personal and non-commercial purposes.

Content by healthcare professionals: Videos and other content belong to the publishing Healthcare Professional and are provided solely for viewing on the Platform. Downloading, copying, sharing across other channels, or using content commercially without the prior written consent of the copyright holder is strictly prohibited.

User Content: You retain ownership of your messages, comments, and inquiries. By submitting them, you grant Vibseen the limited license necessary to transmit, store, and display this content to the relevant healthcare professional on the Platform.

Notice of Rights Infringement: If you believe that any content on the platform infringes upon your copyright or other legal rights, please contact us at hello@vibseen.com with the URL of the content, proof of rights ownership, and your contact information. Valid requests will be reviewed promptly, and infringing content will be removed.

7. Limitation of Liability

  • The Platform is provided on an “as is” and “as available” basis. Vibseen does not warrant that the Platform will operate uninterrupted, error-free, or securely, nor does it guarantee that search results will be exhaustive or suited to your specific condition. Access may be temporarily suspended due to maintenance, updates, or technical malfunctions.

  • Healthcare Professionals are solely responsible for the medical accuracy, currency, and completeness of the content they publish. While Vibseen verifies the identity and professional credentials of these specialists, it does not independently audit, validate, or guarantee the clinical accuracy of their content.

  • Vibseen is not liable for any outcomes resulting from healthcare decisions you make or delay based on information found on the Platform. All medical and health-related decisions should always be made in direct consultation with your attending physician.

  • Vibseen shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, loss of data, or reputational harm.

  • These limitations do not apply to liabilities arising from Vibseen’s intentional misconduct or gross negligence, nor to any liabilities that cannot be excluded or limited under consumer protection laws and other mandatory statutory provisions.

  • You agree to indemnify and hold Vibseen harmless from and against any damages, losses, and third-party claims arising from your use of the Platform in violation of these Terms or applicable laws.

9. Suspension, Termination, and Account Closure

By you: You can close your account at any time without providing a reason by navigating to Profile > Settings > Danger Zone > Delete Account, or by contacting us at hello@vibseen.com. The process, along with details on deleted and retained data, is outlined in our Account Deletion Policy at https://vibseen.com/hesap-silme.

By Vibseen: Vibseen may suspend or terminate your account with prior notice, or immediately depending on the severity of the circumstances, in the following cases:

  • Violation of these Terms, particularly the provisions outlined in Sections 4 and 5,

  • Detection of fraudulent documentation, false identity, or misleading information,

  • Suspension, revocation, or termination of the Healthcare Professional's medical license or practice authorization,

  • Requests from regulatory or legal authorities, or compliance with applicable laws.

You may appeal a suspension or termination decision within 15 days by contacting hello@vibseen.com. Vibseen will review your appeal and notify you of the outcome within 15 days.

Termination of Service: If Vibseen decides to discontinue the Platform permanently, it will provide at least 60 days' prior notice, and Healthcare Professionals will be granted sufficient time to download their content.

10. General Provisions

Modifications: Vibseen may update these Terms from time to time. Material changes will be communicated at least 15 days before they take effect via in-app notifications or email. Your continued use of the Platform after any changes take effect constitutes your acceptance of the updated Terms; if you do not agree, you may close your account.

Personal Data: The processing of your personal data is detailed in our Privacy Policy and Information Notice, which form an integral part of these Terms.

Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. The Istanbul (Çağlayan) Courts and Enforcement Offices shall have jurisdiction over any disputes. Consumers may also apply to the Consumer Arbitration Committees and Consumer Courts in their place of residence in accordance with Law No. 6502.

Store Terms: If you downloaded the application from the App Store or Google Play, the respective app store's terms and conditions will also apply. Apple and Google are not parties to these Terms and bear no responsibility for any support or warranty obligations regarding the Platform.

Entire Agreement and Severability: These Terms constitute the entire agreement between the parties. If any provision is deemed invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions.

No Waiver: A failure by Vibseen to exercise or enforce any right shall not constitute a waiver of that right.

Assignment: You may not assign or transfer your rights and obligations under these Terms without the prior written consent of Vibseen. Vibseen may assign these Terms and the Platform in connection with a merger, acquisition, or transfer of assets.

Notifications: Vibseen contacts you through your registered email address or via in-app notifications. You can reach Vibseen using the contact details below.

Vibseen Medical Technology Trade Inc.
Hamidiye Mah. Anadolu Cad. No:40/1, Istanbul, Türkiye · Email: hello@vibseen.com]
Website: https://vibseen.com